Shipping Policy
Shipping Policy – AutoStone.pk
At AutoStone.pk, we’re committed to delivering your automotive fashion products quickly and securely across Pakistan. Here’s everything you need to know about our shipping process:
1. Shipping Coverage
We ship nationwide, covering all major cities including Lahore, Karachi, Islamabad, Rawalpindi, and more. Even if you're located in a remote or rural area, we’ll get your order to you!
2. Order Processing & Dispatch
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Orders placed before 2:00 PM (Monday to Friday) are processed and dispatched the same day.
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Orders placed after the cut-off time will be dispatched on the next working day.
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Our operations are active Monday to Friday, excluding public holidays.
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Note: During high-demand periods (like sales), slight delays may occur, but we’ll keep you informed.
3. Shipping Charges
We offer flat-rate shipping at PKR 250 for all orders within Pakistan.
In rare cases where products are oversized or heavy, additional shipping charges may apply—we'll notify you before completing your order.
4. Delivery Timelines
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Major Cities: 4 to 5 business days after dispatch
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Remote Areas: 5 to 10 business days, depending on the region
Note: Delivery times may vary due to factors like weather, traffic, or national holidays.
5. Order Tracking
Once your order is shipped, you'll receive a confirmation email or SMS with your tracking number and a link to follow your parcel in real time.
6. Delivery Issues
Didn’t receive your order? Got a damaged or incorrect item?
Contact us immediately and our team will resolve the issue quickly and professionally.
7. Address Accuracy
Please double-check your shipping details before confirming your order. AutoStone.pk is not responsible for delays caused by incorrect or incomplete addresses.
8. Cash on Delivery (COD)
We support Cash on Delivery for all orders in Pakistan. Pay when your AutoStone order arrives—simple, safe, and convenient.
9. Order Modifications & Cancellations
Need to update or cancel your order?
Reach out before dispatch and we’ll help adjust it accordingly.
10. Contact Us
Need help? Have questions?
Get in touch with our support team:
📞 +92 329 9443333
🌐 www.autostone.pk